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Dinezo

Guide

Hotel & Rooms Guide

Set up rooms, take bookings, check guests in and out, order room service, and bill everything together.

Last updated: 13 November 2026

Time
About 15 minutes
Level
Medium
Works on
WindowsPhoneTablet
You will need
The Hotel Module switched on in Settings
Your rooms with their rates

1. Switch on the Hotel Module

Open Settings → Hotel Module and turn it on. A Rooms Billing entry then appears in the menu. Rooms is a Premium feature, and Dinezo explains this before you open it.

2. Add your rooms

Give each room a number, a type, a floor or wing and a rate per night. If your menu and rooms are managed on the Business Portal, add or change rooms there and they appear in the app within a couple of minutes.

3. A guest's stay

Stage 1
Booked
Reserved for the guest's dates
Stage 2
Checked in
The room shows as occupied
Stage 3
Room service
Orders go to the room's bill
Stage 4
Checked out
Settle everything, the room needs cleaning

4. Take a booking

Open Rooms Billing and tap a free room
Choose Book.
Enter the guest and the dates
Add the guest's details and any extra guests.
Check in when they arrive
The room turns occupied. Assign an attendant if you use one.

Use the Timeline view to see every room across the next days, with a bar for each stay.

5. Room service and checkout

Order for the room
Tap an occupied room and choose room service. The order belongs to the room, not a table.
Bill it to the room, or take payment now
Unpaid room orders are added to the guest's folio.
Check out
Settle the whole folio together. Dinezo then marks the room dirty.
Mark it ready
After cleaning, mark the room ready so it can be booked again.

Need help? Contact support

Stuck on a step or can't find what you need? Our team is happy to help.